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What was a win, is now a loss :(

I don’t get it.  It feels like I had a rug pulled out from under me.  It wasn’t a big win by any standards, but a win that seemed like it would make me feel so good about myself.  It’s just my luck this would happen.  I did everything right that I could have possibly done.  The lady at Spa Week emailed me back in response to me asking her for an update status and told me that I had been disqualified for not providing a phone number that was never required to have in the first place.  I read the rules, so I just don’t get it.   Nowhere anywhere did anyone ask for me to even send them a lick of contact information, but I sent the basics as a courtesy just to make sure they had the info correct on their end.  I sent them the liability form back by March 26th, as they required, in fact, 3 days early.  It wasn’t until March 29th, after her original deadline for me, she claimed she sent “multiple” emails requesting a phone number and that if I didn’t provide it I would be disqualified as of March 30th.  I didn’t catch this error at first, but what I did discover in the official rules is that I had 10 full days from original notification to submit my liability form and whatever else, which would be April 2nd or 3rd.   How can someone who is VP of marketing ignore their own rules.  All that was required of me by the “Official” deadline in the rules was the liability form and drivers license.  Nothing else – there was no space on any of the forms for contact information.  Stupid me I guess figured they had all they required on the entry forms.  I can’t remember what is and is not included on an entry form, I enter a lot of sweepstakes.

Anyway, it seems I can’t win for anything.  I’m going to get some professional advice from people I know regarding the whole thing to see what I can do.  The prize value isn’t worth fighting for too much.  I am generally a nice person, but add the hormones and the nasty person inside wants to come out.  I feel very let down to say the least though, which adds to my anger.  I want to talk to someone else at Spa Week who can see my point of view, not the lady I’m currently dealing with.  It was her mistake she disqualified me for absolutely no valid reason breaking the official rules, and surely there has to be someone else there who can see whats going on.  Like I said, the value isn’t anything, it was just the perfect prize in perfect timing.